Why Mediators Make Good Leaders

Since we began offering mediation training at Missouri State University over 20 years ago, we've heard time and again from participants that the training not only prepared them to mediate disputes, but that it has a transformational impact on their professional lives. 

One example of this is the way in which mediation skills transfer into leadership skills. In her article for the TCM group, Claire Gearon shares her own reflections on this subject, including how mediation skills lead to a mindset shift for leaders, build listening skills, teach invaluable questioning skills, and help leaders foster an empathetic environment. 
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Check out her full article at transformationalculture.com/why-mediators-make-good-leaders/. And if you'd like to build your own mediation and leadership skills consider taking part in the CCMA's next virtual mediation training!