We (CCMA founders Dr. Charlene Berquist and Heather Blades) have a nearly 20-year track record for offering outstanding mediation training. When we transitioned to providing this training in a virtual instructor-led format in the fall of 2020 for the Center for Dispute Resolution at Missouri State University, we made great efforts to ensure participants would continue to have an outstanding training experience via Zoom.
This past October and November we again offered our mediation training virtually, and our participants agreed it was an engaging, enjoyable, and professionally enriching experience.
Fall 2021 Mediation Trainings Recap
We are experienced with offering highly interactive online training that incorporates lecture, small group activities, discussion, role play, and other dynamic elements in a socially-distanced format. Our fall mediation trainings continued this tradition.
The trainings, led by CCMA founder Dr. Charlene Berquist, with Associate Director Heather Blades providing Zoom production and technical support and administration, incorporated guest presentations and mediation role play coaching from 17 professional mediators (with experience in all types of mediation, including civil mediation, family mediation, employment mediation, dependency mediation, and more).
Our 53 attendees came from across Missouri, as well as from Arkansas, Arizona, Illinois, Maryland, and Texas. They included attorneys, mental health practitioners, social workers, educators, faith leaders, and other professionals, as well as advanced Missouri State students.
Attendees Thrilled with Virtual Training Model
The virtual format of our mediation training makes the event accessible and convenient while still providing an unparalleled learning experience.
Attendee evaluations of this training were outstanding, with participants universally indicating that the trainers were knowledgeable, that the training was well organized, that the structure and format were engaging, that participation and interaction were encouraged, and that the training met or exceeded their expectations.
In the words of a few of our participants:
For More Information on Mediation Training
For more information on CCMA's mediation training offerings, check our training page or join our mailing list. Or, to learn about customized mediation or conflict management training, contact CCMA founder Dr. Charlene Berquist at CharleneBerquist@CCM-Associates.com.
The holidays are a chance to relax, reconnect with family, and celebrate together. But for many , this fun and festive time is also fraught with the potential for awkward, uncomfortable, and even upsetting interactions with loved ones. But fear not! The tips below will help you mentally prepare so you can make the most of your time with family. Additionally, they will equip you with strategies to manage any challenging conversations or conflicts that may arise as you spend quality time with your nearest and dearest.
Before you get together with family:
While you are with your family:
We hope these tips help you as you prepare for holidays!